Improvements
- Intent Management Enhancement - Filter by Date/Time and Labels
- User will now be able to click to filter intent by date/time and labels by clicking on the icon shown below in the Intent Management page.
- Check the Label box to filter and display specific intents tagged by labels. See sample screenshot:
- Training Enhancement - Matched/Unmatched Questions
- User will now be able to click to select Matched or Unmatched questions in the training module.
- Analytics Enhancement - Raw Data Report
- User will now be able to click "Raw Data" button to download a csv file from the Analytics Dashboard module.
- The following data is captured in the csv file format.
- SessionID
- StartedOn
- Channel
- UserInput
- MatchedIntent
- BotResponse
- Timestamp
- Label
- MatchedConfidenceScore
- Thumbs Up
- Thumbs Down
- CSAT Score
- CSAT Comment
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