What's New in VICA 1.2.2

Improvements

• Intent Page - Context is now supported in the VICA Admin Console
  
  • Contexts represent the current state of a user’s request and allow your agent to carry information from one intent to another,
  • aka, can be used to "remember" parameter values, so they can be passed between intents.
  • For more information on context, you may refer to https://cloud.google.com/dialogflow/es/docs/contexts-overview for detail reference. 

• Intent Page - Follow-up intent creation is now supported in the VICA Admin Console
  
  • You may now create follow-up intents from the VICA Admin Console instead of creating it in Google Dialogflow.
  • You can use follow-up intents to automatically set contexts for pairs of intents. A follow-up intent is a child of its associated parent intent. When you create a follow-up intent, an output context is automatically added to the parent intent and an input context of the same name is added to the follow-up intent. A follow-up intent is only matched when the parent intent is matched in the previous conversational turn. You can also create multiple levels of nested follow-up intents.

• New Message type - Mini-Carousel 
  
  • A new 'compact' style of carousel without images 
  • Mini Carousel can be added in the VICA Admin Console Response.