Improvements
- Auto-complete for training phrases (user utterance) feature has been implemented (Optional)
- Disabled by default
- To enable, add the additional code to the webchat widget
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app-enable-auto-complete="true"
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- It will perform an intent wide search of training phrases similarity
- Feature and Popular Questions has been implemented (Optional)
- Disabled by default
- To enable, add the additional code to the webchat widget
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app-enable-recommendations="true"
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- To indicate specific intent as Featured/Popular Intent (Max: Up to 5 Intents)
- Login to VICA Admin Console
- Select Intent,
- Enter Master Question Title and training phrase (Take note: Master Question and Training phrase needs to be the same)
- Enable the checkbox "Please select if this is a featured intent/Hot Topic
Sample Hot Topics / Popular Questions in action:
- Edit mode / View upon clicking the intent has been implemented
- Pencil icon has been removed, clicking on the intent will open up edit/view mode immediately depending on user's role permission
- Sort Function is available in VICA Admin Console for Team Management listing
- Users will be able to click on the arrow icon to sort the Name / Email in ascending / descending order
- App Settings has been implemented
- Only for Admin / Editor roles
- Users will be able to check the app-id, project ID, as well as export chatbot knowledge base
- Click on gear icon beside agent name to view App Settings
- Click on 'General' tab to view App information
- Click on 'Knowledge Base' to export Knowledge Base (excel format)
Fixes
- Stability enhancements
- Various miscellaneous UI Bug Fixes
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