Improvements
- Chatbot Visibility implemented
- Agencies can now add an additional code together with the chatbot widget for 'bounce' effect on chatbot, Default = 0 *No bounce animation* 1-9999 = No limit on bounce animation
app-launcher-animation-iteration="0"
- Agencies can now add an additional code together with the chatbot widget for 'bounce' effect on chatbot, Default = 0 *No bounce animation* 1-9999 = No limit on bounce animation
- Analytics Update
- CSAT chat session transcript can now be downloaded in CSV format in VICA Admin Console
- Session ID, data, date/time, channels, CSAT score, user comments are listed in downloadable csv file.
- Data (Bot Response) is currently in raw format, still work-in-progress for enhance readability for users.
Fixes
- Scrollable bar on VICA Admin Console is now visible
- Default Font type in HTML Response is now San Serif
- Printing entire webpage hides the chatbot avatar icon automatically
- Stability enhancements
- Various miscellaneous UI Bug Fixes
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