1. Ability to add new Websites as Data Sources in the GenAI Playground
We understand that many teams are looking to add more websites to your Chatbot’s Data Sources to test its response. We’ve now added this new feature.
Go to GenAI Playground >> Data Sources >> Add New Data Source >> Web Crawler
Note:
1. These website entries are limited to publicly available websites only. Intranet or protected sites are not supported.
2. This feature is available for Public-facing chatbots in the Gen AI Playground only. For INTRAnet bots, we are still unable to index intranet sites and hence excluded this feature.
3. After you’ve input a website, it will take approximately 30 to 60 minutes for our partners at Google to read and index your websites. Kindly allow some time before you begin testing the responses.
2. Enhancements to AI Assistant in the Training Hub
a. Reducing spam of Master Question (MQ) recommendation
Currently in the AI Assistant, each MQ (shown in image below) only requires 2 user queries to form a MQ, and show up in the AI Assistant.
This resulted in a lot of spam and non-actionable MQs. We’ve raised this limit to 3 to help you focus on the truly actionable items.
b. Input reason for dismissing a MQ in the AI Assistant
In our efforts to improve our recommendations for the AI Assistant, we would like to collect feedback on our performance. When dismissing a MQ, you will be required to input a reason on why this recommendation is not useful.
Reasons include:
- Gibberish Q&A/User query. Where users’ query doesn’t make any sense e.g. “#(*$(JKLAROT285”, “ME ME ME” etc…
- Not relevant to my agency. Where questions should be directed to another agency, and you would rather your chatbot not answer them.
- Q&A already exists in my KB. Where user’s query should have matched to an existing intent in the KB, and should not be showing up here.
- Others. Free text field for any other reasons
We appreciate you taking the time to give us these valuable insights. This can really help us improve our systems.
Fixes
- Stability enhancements
- Various miscellaneous bug fixes
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