What’s New in VICA 1.5.6
Improvements
1. New Analytics Dashboard shows Bounce Rate of Sessions
· Calculation = 1 - (number of sessions that have at least 1 real user query / total number of sessions)
· Tooltip = % of all chatbot sessions in which no other user interactions (apart from opening of widget) is observed
2. Analytics Dashboard now only shows data in PRD environment
· Analytics raw data file shows sessions triggered in PROD environment
· Analytics Dashboard - Analytics will not take into account transcripts that were created in DRAFT environment.
Fixes
· Stability enhancements
· Various miscellaneous bug fixes
Comments
0 comments
Please sign in to leave a comment.